AI IN 2024: COULD THIS BE THE YEAR OF THE ENTERPRISE?

AI IN 2024: COULD THIS BE THE YEAR OF THE ENTERPRISE?

As we embrace a new year, many marketers and business leaders will be knee-deep into 2024 strategy and implementation. But, this year, there’s a new line on the budget: AI. Today, we explore whether 2024 will be the year that enterprises invest in AI. We delve into...
House 337 acquires Vixen Labs

House 337 acquires Vixen Labs

We are excited to announce a significant milestone in the journey of Vixen Labs: our acquisition by House 337, a part of the Next15 Group of agencies. “This event marks a new chapter which promises to bring more value to our clients, partners, and the broader...
HOPE, FEAR, AND AI: Analysing the 2023 consumer report

HOPE, FEAR, AND AI: Analysing the 2023 consumer report

https://youtu.be/4KaoOpQ2GOYVideo can't be loaded because JavaScript is disabled: JP on The Verge consumer report: Hope, Fear, and AI (https://youtu.be/4KaoOpQ2GOY) In a recent consumer report by The Verge, called Hope, Fear, and AI, researchers delved into the...
EXPLORING THE INTEGRATION OF LLMS

EXPLORING THE INTEGRATION OF LLMS

Every March in the UK we mark World Book Day. It’s an excuse for children to go into school dressed up as their favourite book characters, and also to recommend the next new book that they’re going to fall in love with. At Vixen Labs our parents are...
START YOUR CONVERSATIONAL AI JOURNEY

START YOUR CONVERSATIONAL AI JOURNEY

https://youtu.be/0yooDM82jssVideo can't be loaded because JavaScript is disabled: VL AI Strategy Programme Landing Page Video (https://youtu.be/0yooDM82jss) We’re almost halfway through 2023.  AI-Everywhere-All-At-Once has thrown many business plans spinning,...
TRANSFORMING CUSTOMER SERVICES WITH LLMS

TRANSFORMING CUSTOMER SERVICES WITH LLMS

Booking an opticians appointment; rescheduling hotel check-in dates; even finding out how to replace your dishwasher filter. All completed in seamless – dare we say enjoyable? – experiences. This is the world we envision for customer services. And it’s currently in...
YOUR NEXT VOICE SKILL – WHERE TO START

YOUR NEXT VOICE SKILL – WHERE TO START

Our Voice Consumer Index 2022 revealed that the number of people who use voice assistants (Amazon Alexa, Google Assistant or Siri) every day in the UK and US, has almost doubled since last year. This means there are plenty of ways in which brands can and should...
TOGETHER, BUILDING BETTER VOICE EXPERIENCES

TOGETHER, BUILDING BETTER VOICE EXPERIENCES

Great partnerships grow over great meals – lunch was the main conversation starter in our relationship with tech and development partner, utter.one. Not your usual setting, #VoiceLunch is a bi-weekly Zoom meeting for Voice experts and enthusiasts co-founded by Michal...
MEET VIXEN LABS’ VOICE EXPERIENCE DESIGNER LISA HOANG

MEET VIXEN LABS’ VOICE EXPERIENCE DESIGNER LISA HOANG

Hey Lisa! Thanks for joining us for this chat. How are things going this week? Things are going swell, thanks! I just returned from a three-day wedding which was possibly the best party I’ve been to in my existence. I did need to lie down for the next 48 hours though....
Vixen Labs is ISO 27001 Certified

Vixen Labs is ISO 27001 Certified

WHAT IS ISO 27001? The International Organization for Standardization sets the standards known as ISO 27001. This international standard for information security outlines how a company should deal with people, information and technology, and provides controls that...
GOODBYE CONVERSATIONAL ACTIONS. WHAT NEXT?

GOODBYE CONVERSATIONAL ACTIONS. WHAT NEXT?

We’ve been building for the Google Assistant platform, creating experiences that users can access from devices such as phones and home hubs. Last month, however, the Google Assistant team announced that they will ‘sunset’ Conversational Actions next year....
LEARN HOW TO DO ANYTHING WITH THE WIKIHOW ALEXA SKILL

LEARN HOW TO DO ANYTHING WITH THE WIKIHOW ALEXA SKILL

Featuring a range of articles on how to do pretty much anything, the wikiHow Alexa Skill has always enjoyed huge popularity. Now in 2022, the experience brings even more value to users with the just-launched Alexa Shopping Kit functionality. This allows you to hear a...
MEET VIXEN LABS’ RESEARCHER CHLOE PRINCE

MEET VIXEN LABS’ RESEARCHER CHLOE PRINCE

Hi Chloe! How’s your day going? What have you been up to this week? My day is going fabulously thanks, mainly because I found a £1 coin on the pavement this morning! And my work is going along well too haha. I’ve been having a grand time this week – I’m temporarily...
WHY YOU NEED A VOICE STRATEGY RIGHT NOW

WHY YOU NEED A VOICE STRATEGY RIGHT NOW

Why invest in a good voice marketing strategy? Simply put, because your consumers are using voice more than ever. So are your competitors. Voice is a viable marketing funnel Here are some staggering facts from our Voice Consumer Index 2021: The opportunity is not just...
CREATIVITY AT VIXEN LABS – OUR THOUGHTS ON #WCID

CREATIVITY AT VIXEN LABS – OUR THOUGHTS ON #WCID

World Creativity and Innovation Day is celebrated every 21 April. The United Nations dedicated this day in order to raise the profile of creativity and innovation – and to recognise their importance in advancing the Sustainable Development Goals. We set out to...
WAYS WE NEED TO #BREAKTHEBIAS IN THE VOICE INDUSTRY

WAYS WE NEED TO #BREAKTHEBIAS IN THE VOICE INDUSTRY

WAYS WE NEED TO #BREAKTHEBIAS IN THE VOICE INDUSTRY The International Women’s Day website opens with the following request: “Imagine a gender-equal world. A world free of bias, stereotypes and discrimination.” It’s a world we all wish to be real – and a world many of...
THE VOICE CONSUMER INDEX 2022 — ON ITS WAY

THE VOICE CONSUMER INDEX 2022 — ON ITS WAY

Featured in Forbes, RetailWire, and TechRepublic, among others, our VCI 2021 report made some serious noise around the globe. It highlighted the shift from voice as a plaything to something that more and more people use to look up brands, shop around, and even make...
MEET VIXEN LABS’ NEW CREATIVE STRATEGIST: RICH MERRETT

MEET VIXEN LABS’ NEW CREATIVE STRATEGIST: RICH MERRETT

Hey, Rich! First things first: congrats on joining Vixen Labs full time! But you’re not new to the team – tell us about the past few months. What have been your highlights? Thank you! I am thrilled to be joining the team full time; this is such a great place to work....
VIXEN LABS ARE PROUD TO SPONSOR VOICE SUMMIT 2021

VIXEN LABS ARE PROUD TO SPONSOR VOICE SUMMIT 2021

CONVERSATIONAL AI IN-PERSON AND ONLINE From December 7, attendees from across the world will descend on Arlington, Virginia, for a hybrid in-person and online event looking ahead to the post-pandemic world. Hosted by Modev, this year’s VOICE Summit will focus on...
THE VOICE CONSUMER INDEX PODCAST – TALKING SHOP

THE VOICE CONSUMER INDEX PODCAST – TALKING SHOP

Talking Shop is a weekly podcast centred around the Voice Consumer Index 2021, hosted by our CEO James Poulter and featuring industry-leading experts, each and every episode. “ACROSS THE UK, US AND GERMANY MARKETS WE SURVEYED, 60% OF PEOPLE ARE VOICE USERS....
MEET VIXEN LABS NON-EXECUTIVE DIRECTOR STEPHEN WADDINGTON

MEET VIXEN LABS NON-EXECUTIVE DIRECTOR STEPHEN WADDINGTON

Hey Stephen! You’ve recently joined Vixen as a Non-Exec Director. Can you tell us a little bit about your background? Yeah, so early on in my career I built a tech PR agency, and sold it; then a digital PR agency, sold it. I then worked within an agency inside Omnicom...
MEET VIXEN LABS’ PRODUCER AND CFO HANNAH CARR

MEET VIXEN LABS’ PRODUCER AND CFO HANNAH CARR

Hi, Hannah! Before we get into talking production, tell us about your background. What was your journey like up to joining Vixen? Shortly after graduating in Economics with Maths from the University of Exeter, I started my first job in London: a four-month contract as...
VIXEN LABS & RAIN ANNOUNCE GLOBAL PARTNERSHIP

VIXEN LABS & RAIN ANNOUNCE GLOBAL PARTNERSHIP

New York-based RAIN Agency and London-based Vixen Labs have formed a global partnership, creating the first global voice specialist agency network spanning North America, the UK, and continental Europe. While the two companies will remain independent, the partnership...
HOW VOICE COULD LEAD THE WAY TO A TOUCHLESS WORKDAY

HOW VOICE COULD LEAD THE WAY TO A TOUCHLESS WORKDAY

Is the touchless workday in reach? From using the door handle to pressing the lift button, communicating with colleagues to arranging desks, shared working spaces are presenting challenges we had rarely previously considered. But challenges they most certainly are;...
ALL ABOUT VOICE — TOP CONFERENCE TAKEAWAYS

ALL ABOUT VOICE — TOP CONFERENCE TAKEAWAYS

ALL ABOUT VOICE KEYNOTES COVERED A RANGE OF BIG TOPICS   Brett Kinsella’s opening keynote “provided us with the latest statistics and developments in the field of voice technology”. For Voice news, check out Brett’s voicebot.ai. Adva Levin’s talk was one of...
MULTIMODAL: VOICE FIRST BUZZWORDS EXPLAINED

MULTIMODAL: VOICE FIRST BUZZWORDS EXPLAINED

What does multimodal mean? A device which is operated through two or more methods, such as voice and touch. A real-life example of multimodal The most popular example of a multimodal device is the Echo Show. Others include Google’s Nest Hub and Lenovo’s Smart Display....