By Vixen Labs / July 27, 2022 / Insights

Whether you’re fixing a bike tire, getting a wine stain out of a carpet, or baking a cake, wikiHow’s step-by-step guides are the perfect use case for voice. When your hands are busy, but you need instructions to follow, touchless is the way.

Whether you’re fixing a bike tire, getting a wine stain out of a carpet, or baking a cake, wikiHow’s step-by-step guides are the perfect use case for voice. When your hands are busy, but you need instructions to follow, touchless is the way.

Featuring a range of articles on how to do pretty much anything, the wikiHow Alexa Skill has always enjoyed huge popularity. Now in 2022, the experience brings even more value to users with the just-launched Alexa Shopping Kit functionality. This allows you to hear a product recommendation for the task you’re learning about and then easily buy the product from Amazon.

You might say that shopping on Amazon through Alexa is nothing new. But here’s the exciting bit – where previously you would have had to exit a skill and go to checkout through a separate journey on your Alexa, you are now able to hear a recommendation for the product you need and seamlessly add it to your Amazon shopping basket, all while staying within the wikiHow Skill. Then you can just return to your shopping basket at your leisure and check out. 

This new integration was showcased at Alexa Live 2022 in July – so have a look at this demo video below to see the experience come to life:

It’s been exciting implementing another new tool for Alexa and we’re looking forward to rolling out this feature to more of our clients. We believe that the future of conversational experiences is all around providing the assistance users need, wherever they are, whenever they need it. Being able to take action on the back of the information they receive is the next step in making conversational experiences into commercial opportunities.

Drop us a line if you’d like to be a part of this future!

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