Thoughts
The latest news, thinking, and insights from the team.
The products we’ve built – and the processes behind them. Our team’s news, business moves, data analysis, strategic insights, and more. This is where you’ll find the latest updates on what we’re thinking and doing. Dive in to get a taste of Voice the Vixen way.
VIXEN LABS ARE PROUD TO SPONSOR VOICE SUMMIT 2021
The leading voice technology event is back! And so are we: you’ll recognise one of our co-founders back up on that main stage…
EPISODE 8. VOICE SHOPPING — A GRATIFYING ACT
Voice shopping is a gratifying act. As humans, we love to talk about what we want and like, and voice enables us to do so effortlessly. It also simplifies tedious payment and return procedures. To tell us more, we have invited former Procter & Gamble Executive Milan Turk on our podcast.
EPISODE 7. ORDERING MCDONALD’S VIA VOICE?
The pandemic has definitely challenged how we enjoy our food. While safe takeaways became the new norm, voice simplified ordering and collecting them. And big brands like McDonald’s adapted to their customer’s needs. Find out how from their Digital Portfolio Manager.
ORDERING MADE EASY WITH SEND TO PHONE FEATURE — MCDONALD’S SKILL UK
McDonald’s partners with Vixen Labs to create a skill that connects voice and mobile through the new Amazon feature Send to Phone. Find out more about our journey to an effortless ordering experience for customers and the processes behind it.
EPISODE 6. CAN VOICE BECOME THE NEW CONTACTLESS PAYMENT?
While banks are slowly adopting voice-first technology to identify and relieve customer pain points, we take an exclusive peek inside the industry with Dr. Robin Kiera, finance specialist, founder of Digitalscouting and renowned global speaker.
EPISODE 5. REVIVING TRAVEL THROUGH VOICE EXPERIENCES
In disruptive times, travel companies like Contiki had to readapt. Their Content Marketing Director, Lottie Norman, tells us more about the role of voice in travel, and how they used top-of-funnel content and ambient experiences to keep that wanderlust feeling alive.
JOB OPENING: DEVELOPER – UK
We’re looking for an experienced Developer to join our growing team here at Vixen Labs.
EPISODE 4. VOICE TECH IS TRANSFORMING ENTERTAINMENT
Voice changed the way we search for music nowadays. The genre-based approach has been overtaken by mood-centric playlist explorations, while skills like Hand Wash Tunes are connecting fans with artists in innovative contexts.
JOB OPENING: MIDWEIGHT PRODUCER (DIGITAL PROJECT MANAGER) – UK
We’re looking for an experienced Digital Project Manager / Producer to join our growing team here at Vixen Labs.
EPISODE 3. HOW VOICE CAN IMPROVE HEALTHCARE
The healthcare system has embraced voice like no other. We’re looking at how voice assistants can improve patient care, staff management, and even surgery procedures with Intelligent Health Association founder and book author, Harry P. Pappas.
EPISODE 2. CAN VOICE BRIDGE THE GAP IN RETAIL?
In the past decade, retail has migrated from a physical business to an omni-channel presence, creating a connection gap between brand and consumer. Can voice bridge that gap and add an extra human touch to the way we do e-commerce?
EPISODE 1. VOICE TECH – FROM TOY TO MARKETING TOOL
As revealed by our Voice Consumer Index 2021, 91% of voice consumers are already using voice search via a website, mobile app, or smart speaker. So, how can we as marketers use voice tech as a tool to better serve our audience and improve customer experience?
2021 REPORT OUT NOW
Your guide to understanding how people use Voice to inform your brand’s Voice strategy for 2022 and beyond.