Thoughts

CONVERSATIONAL AI NEWS AND INSIGHTS

Whether you’re curious about Conversational AI and Voice, or already an expert, this is where you can read all about it. Get news from our team and the industry, business moves, data analysis, strategic learnings, and more. Dive in to get a taste of Conversational AI the Vixen way.

EvergreenNews

House 337 acquires Vixen Labs

By Vixen Labs / December 18, 2023

Creative collective House 337 has acquired conversational AI agency Vixen Labs as part of a strategic initiative to bolster its expertise in artificial intelligence and broaden its customer experience offer.

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A futuristic abstract triangular box on a blue background
Trends

TOP AI TRENDS FOR 2023

By James Poulter / January 5, 2023

Open-source AI platforms like ChatGPT are the talk of the day, but how can they help your business serve customers in 2023? Here are top five trends.

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White Alexa device on a wooden nightstand near the bed.
Trends

VOICE DESIGN: THE NOW, THE NEW, THE NEXT

By Jen Heape / November 17, 2022

Voice as an interface is firmly here to stay. Supercharged by an uptick in usage during lockdowns, we’re increasingly accustomed to using our voices in different settings and with varying devices.

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Vixen Labs are ISO certified.
News

Vixen Labs is ISO 27001 Certified

By Vixen Labs / September 9, 2022

Information Security is inherent to everything we do at Vixen Labs. After many months of integrating policies and educating staff, Vixen Labs can proudly say we are ISO 27001 accredited, clearly demonstrating our compliance with and commitment to best practice data security processes.

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Conversational actions retiring
Trends

GOODBYE CONVERSATIONAL ACTIONS. WHAT NEXT?

By Vixen Labs / August 1, 2022

Our mission at Vixen Labs is to use voice technology to reduce friction, increase empathy, and drive customer and business value. It makes sense, then, that we’ve been building for the Google Assistant platform.

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Why you need a voice strategy today.
Insights

WHY YOU NEED A VOICE STRATEGY RIGHT NOW

By Vixen Labs / April 21, 2022

Heard voice is the thing of the future? Nope, it’s happening right now. And you need a good strategy to truly cash in on the benefits of voice marketing for your brand. But, first, let’s talk about the ‘why’.

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Exploring creativity with the Vixen Labs team on #WCID.
Team

CREATIVITY AT VIXEN LABS – OUR THOUGHTS ON #WCID

By Vixen Labs / April 21, 2022

Of all the popular buzzwords in the voice and technology spheres, innovation and creativity have got to be near the top of the list. But that doesn’t render them useless: it signals an integral importance to their function in our work.

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A girl dressed in orange and blue is riding a bicycle on a cream background. There's a vixen in the front basket. The text says: 'Voice Consumer Index 2022' and 'Find out more'.
News

THE VOICE CONSUMER INDEX 2022 — ON ITS WAY

By Vixen Labs / February 28, 2022

Following the global success of our Voice Consumer Index (VCI) 2021, we’re releasing a new report this year. This time around, the research will focus on voice consumer awareness, adoption, and openness to voice marketing, advertising and media.

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Woman wearing voice-activated AR glasses.
Insights

COULD VOICE NFTs (NFVs) BE THE NEXT PASSPORT IN THE METAVERSE?

By Vixen Labs / February 25, 2022

If you missed the first Vixen Labs Twitter Space hosted by our Voice and Audio Creative, Suze Cooper, here's everything you need to know. From voice tech trends in 2022 to gazing into the future of voice in the metaverse and how brands can use it to their advantage, this is a conversation you need to join as a marketer.

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Talking Shop Hero Image
Insights

THE VOICE CONSUMER INDEX PODCAST – TALKING SHOP

By Vixen Labs / September 23, 2021

Talking Shop, the new podcast from Vixen Labs, has arrived! Each episode takes a deep dive into the core findings from this year’s Vixen Labs Voice Consumer Index, taking you sector by sector with a wealth of industry expert guests.

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All About Voice Conference Key Takeaways
Insights

ALL ABOUT VOICE — TOP CONFERENCE TAKEAWAYS

By Vixen Labs / October 20, 2019

It’s important for all of us to stay at the forefront of the Voice industry, which can mean attending the market-leading events — that is, if we’re not on stage giving keynotes! Our Voice User Experience and Voice Search Lead, Romina Pankoke, downloaded her top takeaways from All About Voice...

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Two people discussing the Voice Consumer Index 2022 from Vixen Labs.

COMING SOON

The AI Consumer Index 2023 will help you make sense of what people need and want from conversational AI today, and insights to help your brand deliver.