December 5, 2023 / 11:00 am
The Consumer Index is back for a fourth year with our largest study to date. Analysing 7000 consumer interviews across five markets, in the US, UK, Germany, Australia and Mexico, the findings will help you make sense of what people want and need from conversational AI and voice, and provide data-backed insights for your 2024 consumer engagement strategy.

FREE WEBINAR: GET THE LATEST CONSUMER INSIGHTS

When: Tuesday 5 December 11am GMT, or Thursday 7 December 2pm GMT, 9am EST

Conversational AI and Voice technologies have radically changed consumer behaviours and expectations across all business sectors – from banking to retail, and consumer packaged goods to the entertainment industry.

Consumers have become familiar with using tools like ChatGPT, Amazon Alexa, and Google Assistant to work, search, create, and solve.

However, many businesses face a knowledge chasm in this new era of technology – unsure of what people want or trust or where to invest next.

The Consumer Index, a comprehensive, industry leading study, will help you make sense of what people want and need from conversational AI technologies and unique insights to help your brand deliver.

You’re invited to join one of two live webinars to:

  • Be the first to hear the insights from this years study.
  • Discover how AI is shaping consumer trends.
  • Understand how to optimise your 2024 customer engagement strategy.
  • Discuss the practical and ethical implications of using conversational AI technology in consumer experiences.
  • Opportunity to ask your questions directly to the experts.

meet the speakers

James Poulter, CEO of Vixen Labs

Vixen Labs is the leader in full-service Conversational AI strategy and design. We help you to engage your customers with conversational experiences that deliver real business value using conversational AI.

A recognised authority in Conversational AI Technologies, James has extensive experience in the ethical use of AI, corporate deployment of advanced AI systems such as ChatGPT and GPT-4, and the integration of conversational AI into marketing and business strategies.

James Turner, CEO of Delineate

Better known as JT, James Turner is a business leader in insights and analytics and is the Founder and CEO of Delineate, a global, real-time brand and campaign tracking firm.

A research revolutionary, he’s passionate about the power of insight and technology to better inform marketing strategies, putting research where it belongs – in the 21st century.

Before founding Delineate six years ago, he held senior agency and client-side research roles at Black Swan Data, Edelman and BT.

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Vixen Labs is the leader in full-service Conversational AI strategy and design. We help you to engage your customers with conversational experiences that deliver real business value using conversational AI.

Delineate connects world-leading brands with their consumers by delivering live, accurate, and actionable brand and campaign tracking data for faster decision-making.

The Open Voice Network (OVON) is an open-source association of the Linux Foundation, dedicated to advancing open standards that support the adoption of AI-enabled voice assistance systems.

sponsored by

The Open Voice Network (OVON) is an open-source association of the Linux Foundation, dedicated to advancing open standards that support the adoption of AI-enabled voice assistance systems.

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